Reference

Terms That Govern Your abc71 Account

These terms set out the rules between you and abc71 when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the platform.

Account Eligibility RulesPayment & Wallet TermsWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction
abc71 Terms That Govern Your abc71 Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe an action was taken on your account in error, our support team can walk you through the relevant policy. Queries about payment terms — including bKash, Nagad and Rocket transaction disputes — are handled by the same team. Have your account ID and transaction reference ready when you get in touch.

Live Chat Open the chat widget from any page on abc71. For terms-related queries, select 'Account & Policy' from the topic menu so the right team picks it up.
Email Support Send detailed terms or account queries to our support address listed in your account dashboard. Include your registered mobile number and the relevant transaction ID.
Account Dashboard Log in and go to Help > Policy Questions to submit a written query. Responses are sent to your registered contact within the timeframe shown at submission.
HOW WE OPERATE

How abc71 Handles Your Account Under These Terms

Our obligations to you under these terms are not just legal text — they reflect how we actually run accounts day to day. Here is what that looks like in practice, from the moment you register to the point you request a withdrawal.

Identity Verification

We verify your identity before processing your first withdrawal. This step protects your wallet balance and ensures payouts go to the correct bKash, Nagad or Rocket account you registered.

Account Security

Your account is protected by OTP-based login. Each session requires a one-time code sent to your registered mobile number, so no one else can access your wallet without your phone.

Data Handling

We hold only the account and transaction data needed to operate your wallet and comply with applicable rules. We do not sell your personal data to third parties outside our service providers.

Term Change Notice

When these terms change, we post a notice inside your account dashboard before the update takes effect. You can review the changes and contact support if anything is unclear before accepting.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, live chat is the fastest way to get a direct answer.

The terms apply uniformly to all accounts, but your eligibility to access the platform depends on local law in your specific location. Players in Dhaka and elsewhere should confirm that access is lawful for them personally.

We may suspend an account immediately if we detect a serious breach — such as multiple accounts or fraudulent payment activity. In most cases we will notify you and give you a chance to respond before any permanent action.

Any confirmed wallet balance is held securely during a suspension review. If the review clears your account, the balance is restored. If the account is closed for a breach, we follow the process set out in the relevant clause.

Contact support via live chat or email with your transaction reference number and the amount shown in your mobile wallet. Our payments team will cross-check against our records and respond with a resolution.

Yes. Submit a data request through Help > Policy Questions in your account dashboard. We will confirm what account and transaction data we hold and provide it in a readable format within a reasonable timeframe.

These terms are governed by the rules of the jurisdiction under which we operate. Where local mandatory law in Bangladesh applies to you, that law takes precedence. We recommend seeking local legal advice if a dispute arises.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.